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What is the difference between Corrective Action and Preventive Action?


  • Corrective Action is the process of reactive to existing product problem, internal audits, customer complaints, results of monitoring and measurement other conformity, and fixing it.


  • Preventive Action is a process of determining potential problems or nonconformance and eliminating them before they occur or become more severe.




References
http://www.qualitygurus.com/courses/mod/forum/discuss.php?d=9662(external link)


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